DMSAssist is a management consultancy serving heavy, agricultural and light industrial equipment dealerships and specializing in dealership management (DMS), reporting, project management and utilization. With over 3 decades of experience setting up, installing, training and supporting the CDK Global Heavy Equipment Dealership Management System (formerly PFW), we have worked with all major OEMs all over North America. We have the flexibility to take and spend the time that's needed to solve problems and continue to work hard to support dealerships in an industry that they love. We are experienced, leaders, mentors and trainers. We are problem solvers.
We have your dealership's best interest at heart and offer personalized attention to help you use your business system and streamline your processes.
Our report offerings will assist you in getting out of the business system what you have put in. We listen to our customers and have comprised an extensive pool of reports based on customer needs. We don't have what you need - contact us to discuss the option of a customized report based on your specific needs.
We understand that your DMS is an important-but complex-investment. We know that optimizing its performance will help you operate more efficiently, be more competitive and result in increased profit for your organization.
When you need help with your DMS, experience does matter. Let us help you build a game plan that works for you, get your staff up to speed quickly, and help you out when you need a hand. Categorized into three groups to keep things simple — “I Need a Game Plan,” “I Need Some Training,” and “I Need Some Help” — our services can all be customized for your dealership’s specific needs. If you know you need help, but aren’t sure exactly what type you need, that’s OK. We’ll figure it out together!
We not only talk the talk, we listen to your needs. Great communications skills and follow up are a must for our team.
The consultancy is not partnered or affiliated with PFW or ADP Dealer Services or CDK Heavy Equipment, but the team sees that as a major benefit when starting out. "Our team had very successful careers at PFW (and, since 2009, ADP Dealer Services). We see ourselves as DMS specialists who can maintain a certain level of objectivity when talking about one of the most important operational investments a dealership makes. Our backgrounds mean that we can not only offer services for one specific DMS, but we can look at how it’s set up and make recommendations for what adjustments need to be made to enable better system utilization. Dealerships in the process of evaluating new DMS options can also benefit from our experience, since we know what type of questions need to be asked—as well as when and how they need to be asked—along the way.”
Our focus is building long lasting relationships through satisfied customers. We look forward to working with you, too!
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We love our customers, so feel free to visit during normal business hours.
#1015-740 Proudfoot Lane, London, Ontario, N5H 5H2 CANADA
Monday - Friday: 8am - 5pm
Saturday: By appointment
Sunday: By appointment